Service information

Legal, privacy and accessibility

The boundaries and commitments for this preview service.

Independent service

tenancyagreements.co.uk is an independent commercial service. It is not part of GOV.UK, the Ministry of Housing, Communities and Local Government or any other public body.

General information, not legal advice

The site explains general legal requirements and automates a document from the answers provided. It does not assess every fact or provide tailored legal advice. Get qualified advice for unusual arrangements, active disputes, court deadlines, possession, HMOs, supported housing, company lets, resident landlords or uncertainty about the tenancy type.

Privacy in this preview

The agreement journey saves answers in local browser storage so a draft is not lost on refresh. It does not submit those answers to our database. Users can clear the draft from the agreement page. Before payments or accounts launch, a full privacy notice, retention schedule, processor list and UK GDPR lawful bases will be published.

Accessibility

We aim for WCAG 2.2 AA. The service uses semantic headings and labels, keyboard-visible focus, high contrast and responsive layouts. Contact help@tenancyagreements.co.uk if you need the agreement in another accessible format.

Payments and membership

No payment is currently collected. Stripe terms, refunds, correction rights, subscription cancellation and arbitration membership terms must be approved and published before checkout is enabled.